Custom Website Design & Development
We build fast, well-designed websites that attract and convert visitors into customers to help your business grow.
Helping East Tennessee Businesses Thrive Online
Your website is a digital extension of your business and often the first place potential customers discover your brand. If your current website is outdated, slow, or hard to use, you could be missing out on valuable leads and revenue.
In fact, 81% of customers research a business online before visiting in person or making a purchase.
At Pilot Mountain Creative, we design fast, user-friendly websites for Knoxville-area small and medium-sized businesses that:
- Look professional on any device
- Load faster and rank well on Google
- Are easy to update
- Convert online visitors into leads
- Grow with your business
- Include local support when you need it
Website Design Services
We know your time is valuable. That's why our streamlined design process makes it easy to get a modern, high-performing website without the headaches. We handle the entire process from start to finish so you can stay focused on running your business.
Custom WordPress Websites
Get a tailor-made WordPress site that looks great, runs fast, and is easy to update. We'll build your site with your goals in mind, whether that's telling your story, generating leads, or selling products online.
Shopify & eCommerce Stores
Ready to sell online? We design clean, conversion-focused Shopify sites that make buying easy for your customers and managing inventory simple for you.
Squarespace Websites
For businesses that want a modern website without the complexity, Squarespace is a great option. We'll handle the setup, design, and launch so you get a no-fuss site that works from day one.
Mobile Optimization
Over half of website traffic comes from mobile devices. We design responsive websites that look and perform great on phones, tablets, and desktop.
SEO Friendly Design
We build websites with SEO in mind, helping your business show up on Google when local customers search for services or products you offer.
Website Maintenances & Updates
Don't worry about plugin updates, broken links, or confusing dashboards. We offer ongoing maintenance plans to keep your site secure, updated, and running smooth.
Our Web Design Process
A great website starts with thoughtful planning. We begin by designing the layout, structure, and look of your site - paying attention to every detail. Once you've reviewed and approved the design, we move into development. From there, we begin adding functionality, uploading content and products, and preparing the site for a smooth launch.
1. Discovery Call
We start with a quick, no-pressure call to learn about your business, goals, and what you need from your website. If you have an existing website, we'll sit down and review it together. It's our chance to learn about your business and understand what you need from a website.
2. Strategy & Planning
Once we're ready to get started, we map out a simple plan that includes your site's structure, features, and design direction. You'll know exactly what to expect and how each piece helps support your goals.
3. Design & Development
We get to work bringing your site to life - customizing the design, writing clean code, and making everything look and feel just right. You'll get a preview and a chance to give feedback before anything goes live.
4. Revisions
Before launching, we'll walk you through the entire site and make any tweaks as you see fit. Your input matters to us, and we want you to love everything about your site before we publish it.
5. Website Launch
We handle the launch to make sure everything runs smoothly. We'll also show you how to make simple edits on your own, so you're always in control of your site.
6. Ongoing Support
If you need help after launching, we offer flexible maintenance and support plans to keep your site secure, updated, and performing at its best.
Check Out Our Latest Website Designs
See how we’ve partnered with local business owners like you to create websites that drive results from day one.
Nick & Span
LML Ventures
Cutting Edge Rental Kitchen
Reviews from Local Business Owners
We were introduced to Noah through a mutual friend. His work was excellent. He was efficient, creative, and accurate. His work exceeded our expectations, and our new website is outstanding.
Noah is our website admin and also created our rental kitchen site. He is very dependable and on time. His work on the site is terrific. I can't say enough good things!
Wonderful and easy to work with, patient and encouraging. Happily met me in person as well as communicated via email and texts. Great product!
Website Design Frequently Asked Questions
How long does building a website take?
The amount of time it takes to build a website varies from project to project. The bigger and more complex a website is, the longer it'll take to build. If you need a simple website with just a few pages and no products, you could be looking at a few weeks. If you're looking for a full-fledged eCommerce site, it could take a few months.
Do I need to provide content?
We can handle the copywriting for you if you'd like, or you can handle that part yourself. The only part we ask that you provide are a few high-quality photographs of your business or products.
Can you help with SEO or Google Business Profiles?
While we don't offer SEO services, we are well-versed in SEO best practices and will design your website with that in mind. Once the website is live, we're happy to offer suggestions or tips on how to improve your rank, but we'll leave implementing those changes up to you.
What do I need to get started?
The good thing about websites is that you don't need a lot to get started! Depending on your business, you may only need a couple of photographs and a logo or a handful of products. We'll make sure your website is capable of scaling with your business as it grows.
If you don't have a logo, we can help you design one.
Are there any reoccurring costs for a website?
Yes, there are some reoccurring costs associated with owning a website. The most essential is hosting. Hosting is what makes your site available on the internet and keeps it online for visitors to see.
Depending on how your website was built, you may have subscriptions for certain plugins or website builders. For example, if you built a Shopify website and wanted to add custom functionality like a store locator, you'd need to pay monthly for that.
Do I have to pay everything up front?
Nope! We understand that owning a small business requires you - and your wallet - to be in several places at once. We offer flexible monthly payment plans to make owning a website affordable for all business owners.
Protect Your Site with Web Maintenance
Keeping your website healthy, secure, and performing at its best is essential for both your business and the customer experience. Our comprehensive web maintenance service ensures your site stays fast, secure, and up to date, so you can focus on running your business.
Our web maintenance includes:
Regular updates for WordPress, plugins, and themes to prevent issues
Daily backups to protect your data
Advanced security monitoring to safeguard your site
Performance optimization to keep your website fast
Optional hosting through SiteGround
Schedule A Website Design Consultation
Have questions or not sure where to start? Let's talk. Our free consultation is a simple, no-pressure way to see if a new website makes sense for your business. If you already have a website, we're happy to review it and show you how we can make it better.